POLICIES
Terms & Conditions
Welcome to BOBB@Home. By purchasing from our store, you agree to the following:
• Products are intended for personal use and may not be resold without written consent.
• Prices, promotions, and availability may change without notice.
• We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control.
• Customers are responsible for providing accurate shipping and billing information at checkout.
Refund Policy
We want you to love your seasonings. Please review our policy:
• All Sales Final: Because our products are food-based, we cannot accept returns once shipped.
• Damaged or Incorrect Orders: If your order arrives damaged or incorrect, please email us within 7 days of delivery with your order number and photos. We’ll send a replacement or issue a refund for the affected items.
• Order Cancellations: Orders can only be canceled within 24 hours of purchase.
Shipping Policy
• Processing Time: Orders ship within 3–5 business days after payment is received.
• Carriers: We primarily ship via USPS or UPS.
• Shipping Costs: Calculated at checkout based on order weight and destination.
• Estimated Delivery: Domestic orders typically arrive within 5–10 business days. International orders vary by region.
• Delays: Once shipped, we are not responsible for carrier delays, customs holds, or unforeseen events.
Privacy Policy
Your privacy is important to us.
• Information We Collect: Name, email, shipping/billing addresses, and payment details (processed securely).
• How We Use It: To process orders, ship products, and (if you opt-in) send promotional emails.
• Security: Payments are encrypted and processed securely; we do not store full credit card information.
• Third Parties: We never sell or trade your information. Data is shared only as needed with trusted partners (payment processors, shipping services).
• Opt-Out: You can unsubscribe from marketing emails at any time.