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POLICIES

Terms & Conditions

Welcome to BOBB@Home. By purchasing from our store, you agree to the following:

    •    Products are intended for personal use and may not be resold without written consent.

    •    Prices, promotions, and availability may change without notice.

    •    We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control.

    •    Customers are responsible for providing accurate shipping and billing information at checkout.

Refund Policy

We want you to love your seasonings. Please review our policy:

    •    All Sales Final: Because our products are food-based, we cannot accept returns once shipped.

    •    Damaged or Incorrect Orders: If your order arrives damaged or incorrect, please email us within 7 days of delivery with your order number and photos. We’ll send a replacement or issue a refund for the affected items.

    •    Order Cancellations: Orders can only be canceled within 24 hours of purchase.

Shipping Policy

    •    Processing Time: Orders ship within 3–5 business days after payment is received.

    •    Carriers: We primarily ship via USPS or UPS.

    •    Shipping Costs: Calculated at checkout based on order weight and destination.

    •    Estimated Delivery: Domestic orders typically arrive within 5–10 business days. International orders vary by region.

    •    Delays: Once shipped, we are not responsible for carrier delays, customs holds, or unforeseen events.

Privacy Policy

Your privacy is important to us.

    •    Information We Collect: Name, email, shipping/billing addresses, and payment details (processed securely).

    •    How We Use It: To process orders, ship products, and (if you opt-in) send promotional emails.

    •    Security: Payments are encrypted and processed securely; we do not store full credit card information.

    •    Third Parties: We never sell or trade your information. Data is shared only as needed with trusted partners (payment processors, shipping services).

    •    Opt-Out: You can unsubscribe from marketing emails at any time.

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